Guarantee

 

Satisfaction Guarantee:

If for any reason you are not pleased with your product(s), please call us during regular business hours (8 AM-5 PM Eastern Standard Time) or email us, and we will promptly and thoroughly meet your needs and make sure you are happy with your final purchase.

We offer a limited lifetime guarantee on all of our products. If damages are incurred during shipping, Duckbill will, at its sole discretion, repair, replace or offer a full refund for the purchased product (shipping charges excluded). This warranty applies to all products which are not A): consumable products, B): subjected to abnormal use, or C): subjected to normal wear and tear. Products considered consumable include, but are not limited to, suspender ends. Usage considered abnormal includes neglect, misuse, and lack of maintenance.

 

 

Now accepting on line orders.